BETTER THAN THE DEALERSHIP
I hate that I’m just writing this review because this happened a few months ago, but I believe it was Tony who assisted me. My car was making random noises every now and then and I thought it was going to be a major expense to repair so I was a little stressed but Tony said to come right over and he’d check my car out. We did a test drive around the area so I could sample the sound I was hearing for him and he explained it wasn’t a major problem and what I should actually look out for and he didn’t charge me anything! Just good neighborly service, better than anything you’ll experience at a dealership. I’ll go to them for any future car problems I run into! – Ramsey Talladivedula
I had the pleasure to work with this business on a professional level and witnessed first hand the professionalism at Motorcars International.
The phone is answered promptly and the customers get treated with the utmost respect. Options on Repair services are made very clear and the customer is also provided with the right information to make an intelligent decision. I recommend this business to anyone that needs to be treated fairly and wants the experience and expertise Motorcars International offers. – Ellen Jeanette Jackson
“This company is tops in my book … the customer service, the precision, the attitude, the caring, I could go on … they know how to build a lasting relationship … I will not go anywhere else ever.”
BEST I HAVE EVER USED
“Took my Audi here after I was disappointed at the dealer. These guys were on time, reasonable, through, and careful. They accurately diagnosed the problem, something the dealer did not, and fixed it to my complete satisfaction. GREAT place to work with!”
HONEST AND PROFESSIONAL
“My oil pan drain plug was stripped. The VW dealer wanted $450+ to replace oil pan. Based on the other reviews I read here, I took the car to Motorcars Intl instead. They were able to retap the oil pan and use a larger plug, saving me over $300! It’s a very professional and honest shop. I will be using them for all future repairs on both my cars.”
GREAT SERVICE, VERY DEPENDABLE
“I recently had problems with my Corolla, and Motorcars International was the right place to take it for repair. Tony was very helpful, even over the phone, in diagnosing what was wrong and giving an estimate of the cost of repair. They did great work, and I’m taking my car there from now on.”
I read the testimonials on Google and several other search engines and thought wow, I need to go and bring my Lexus there. My Lexus was only a few years old, but every time I took it to the dealer they wanted to sell me a service or repair I did not need. I came to Motorcars in Smyrna, which is very close to Atlanta & Marietta. It was easy to find. Walter greeted me and took such good care of me. I never went back to the dealer and just leave it up to the team at Motorcars to decide what my next service or repair need is.
I talked to Tony. He made time to listen to my diagnosis and then did his own when I dropped off the car. In the end, it was only a battery but he took the time to do a thorough investigation. The guy is very knowledgeable about BMWs. They are exactly what you want from an independent shop. They will give you insight into options beyond the dealer and manufacturer recommendations. Highly recommend them.
Cubs Transplant13 (CubsTransplant13)
Tony and Andrew at Motorcars Int were fantastic. The dealership couldn't fix my brakes but Tony found the issue and resolved. I highly recommend working with them, I know I will continue to do so.
Incredible customer service with high level of COVID safety protocols. I had a very pleasant and satisfactory experience and will return.
Excellent trustworthy complete foreign car services. Best service I have ever received in Atlanta! Mototorcars International is an Unicorn in the Metro area!
A dealership quoted me just under $4k for "recommended" repairs on my car. Motorcars evaluated the car and I ended up paying just over $800 for repairs because 3 of the "recommended" repairs were not necessary at that time (and wouldn't be necessary for a very long time). The employees at Motorcars are courteous and happy to answer questions. They complete the job in a timely manner and are reasonable on pricing.
Motorcars serviced my 2001 BMW 325i and did a great job. I trust them with this car. Thanks Tony for being so courteous and explaining exactly what I need. I will definitely recommend this business to anyone. Thanks for being honest.
Transmission fluid flushed and fill on my ‘14 Toyota 4Runner. Expert advice on some questions that I had. Saving me some money and unnecessary installments.
After MANY attempts at repairing a persistent problem with my BMW at another shop, Tony had my car properly diagnosed in a few hours and repaired by the next day. He took the time to explain everything very well in a way that shows that this shop actually cares about their customers. Going forward, I won't take my car anywhere else!
Customer service Customer service!!!!!! My family an friends cars have been clients for over 7yrs an we have yet to hear our cars or our pockets complain!!
Tony was very professional and helpful. He was able to diagnosis another problem and contact my Extended Warranty Company with ease!
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